We just got our seventh new vehicle from Outten. We drive 50 miles one way to do business with them because they are fair, have great selection of vehicles, excellent staff, and excellent service. We dealt with Bruno this time. He took time to explain everything and put together our deal. We love our Jeep Wrangler JK and highly recommend Outten.
Went for new tires recently. Signed the paperwork authorizing the work where it specified the tire brand name and size. 1.5 hours later, wrong size and style tires installed on my vehicle. Waited another hour for correct tires. Later realized 2 rims were slightly damaged (paint missing on edges which it looks like they tried to cover up with touch up paint and never told me). Bought my jeep here, but I won't be going back. Oh, and the complimentary car wash is not all its cracked up to be. Vehicles should leave a dealership the way you bought them, spotless, shiny, and in good working order. Otherwise we can go anywhere and pay much less.Happily Outten was able to make good by ordering a new rim for me. Thanks for allowing me to keep my jeep looking new!
I recently purchased a here from Wilson, and I love it. The sales experience was nice and simple. I continue to be pleased when I go in for service. Everyone is nice and helpful and I will choose to keep coming back.
Great place and great people! Bruno and the whole team worked hard for me and Got me into the vehicle that we wanted. Great Place!!!!
I was undecided on what vehicle I wanted to purchase and was trying out different vehicles. I was recommended to come to this dealer because I heard about there amazing customer service. When I started shopping I saw Bruno as recommend by family. He was amazing and honest about the vehicles I was looking at and help me compare different models. In the long run customer service is above and beyond.
i called outten for a brake problem, they were able to squeeze me in the same day i called. once i arrived at the dealership they took my truck right in and looked for the problem. they came in the waiting room took me out to show me what was going on, and explained different options to me. The guys went above and beyond to help me drive out of there safely! i can not express how thankful i am to the staff at outten, they really do treat you like a member of family! thanks everyone!
Awesome staff and very knowledgeable
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